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Take maximum advantage of the Internet at your community with these tips

Posted by Dude Solutions Canada, Inc. | Wednesday, August 26, 2015

Take maximum advantage of the Internet at your community with these tips There's no doubt about it, the Internet has become one of the most important elements of daily life for everyone, regardless of age. Yet despite the ubiquity of the World Wide Web today, there are those who may still struggle to adapt to the new technologies that have been springing up in the past few years.

We tend to think of seniors as being less tech-savvy than the younger generations, and thus Internet connectivity and IT concerns may not necessarily be at the front of your mind when planning your amenities for your assisted living community.

Yet there is so much that effective IT can do for your community, not just for your residents, but for their family members and your staff as well. Here are a few things to keep in mind to help make sure you're using the world's most valuable tool to its greatest effect.


Ask anyone what the most useful element of the Internet is, and chances are you're going to hear something about the communicative power of the Web. Whereas before residents typically could only visit with their relatives whenever their family members could come visit in-person, nowadays, family, friends and loved ones are just a mouse click away. Thanks to the myriad of online chat services and even videoconferencing services such as Skype, seniors have the ability to communicate face-to-face for free.

As an added bonus, you don't need to invest in any special hardware or software to enable your facility with this kind of communication ability. Your residents can take care of everything themselves, and can run Skype or similar chatting programs on their own computer, laptop, tablet or smartphone.

The one thing you do need to keep in mind with videoconferencing, however, is the bandwidth requirements. The official Skype website recommends a minimum uplink and downlink speed of 300 mbps, though with dozens of residents and staffers potentially connected all day, you'll likely want to give yourself plenty of extra room.


Safety is a crucial component of resident satisfaction. Even in independent living situations, it's important that residents can connect with emergency medical personnel if needed. Thanks to the development of the Internet of Things, this can now be easier than ever.

Devices such as smartphones and tablets can not only connect to the Internet from anywhere, but they can also gather and collect user data that can be useful for monitoring residents remotely who may need an additional layer of support and care.


If you want the best care and service possible for your residents, it's important to empower your staff with the best tools possible. Especially in larger facilities, you may find that your staff-to-resident ratio is lower than you would like, which may result in inefficient care and slower response times to resident requests.

Mobile technology paired with cloud computing can help alleviate this tension by drastically increasing your staff's efficiency. Maintenance teams can update work orders in real time from the job site, while medical and support personnel can update patient records immediately, reducing inefficient information exchange.

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